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F.A.Q. #1
Does this module match my projector?
See "Suitable Projectors" Above.
F.A.Q. #2
Is it as good as the bulb that came with my projector originally?
It is exactly the same quality, it is not an imitation lamp.
F.A.Q. #3
If I buy this item and find out it is the wrong item or doesn't work for any reason, can I get an exchange or refund?
EXCHANGES: You can return a lamp for exchange within 180 days of purchase. REFUNDS: You can return the lamp for ANY REASON within 30 days of purchase and receive a refund. *Restock fee may apply.
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If you have feedback for our CUSTOMER SERVICE department, please email directly or call us toll-free 1-888-785-2677 and ask for Jesse.
Question Answered
Is this lamp for the w1700m projector? Asked by Stuart P. On Apr 16, 2023
Yes, this lamp is for the Benq W1700M projector as the W1700 and the W1700M are similar projectors.
Answered by MyProjectorLamps Support On Apr 17, 2023Question Answered
What are the expected operating hours of this lamp? Asked by Dale C. On Feb 17, 2024
This lamp, the Benq TK800 has operating hours or a lamp life of 4,000 hours or 10,000 hours in eco mode.
Answered by MyProjectorLamps Support On Feb 19, 2024This lamp, the Benq TK800 has operating hours or a lamp life of 4,000 hours or 10,000 hours in eco mode.
Answered by MyProjectorLamps Support On Feb 19, 2024This lamp, the Benq TK800 has operating hours or a lamp life of 4,000 hours or 10,000 hours in eco mode.
Answered by MyProjectorLamps Support On Feb 19, 2024Question Answered
I purchased the wrong lamp for my Benq W1700 projector and I ordered a lamp for a Benq W2000 projector, not the W1700. Can I return it and if I so, is there a fee? Asked by Steve T. On Jun 10, 2022
Yes, you can return the lamp for your Benq W1700 projector and purchase the correct lamp. You can exchange your lamp for any reason with 180 days of receiving it , however if you require a refund, then you have to return the lamp in 30 days. If we made the error or sent the customer, the wrong lamp, then there is no fee, but if the customer made the error, then is a $25 restock fee.
Answered by MyProjectorLamps Support On Jun 13, 2022Question Answered
Can I buy just the lamp for my W1700 projector? Does it come with a module? I have ordered the wrong lamp at $189, will it cost anything to return to you? Asked by Steve T. On Jun 10, 2022
We do not sell a bare bulb for your W1700 projector on our website, but if contact our customer support: 1-888-785-2677, we sell bare bulbs on a special case basis. As for your second question, the correct thing to do in your case is to return the first lamp for the W1700 projector and then purchase the correct one. You will need to keep it as two separate charges as it is for two different lamps. You can exchange your lamp for any reason within 180 days of receiving it. If you do need a refund, then you have to return the lamp within 30 days. If the customer made the error of ordering the lamp, then there is no charge.
Answered by MyProjectorLamps Support On Jun 16, 2022Question Answered
With so many different types of bulbs out there, do any bulbs start with an AM part #? Asked by Moe M. On Jul 13, 2022
No, we do not sell any bulbs that start with an "am" part #.
Answered by MyProjectorLamps Support On Jul 13, 2022Question Answered
IS THIS BULB AND MODULE SUITABLE FOR A BENQ W1720 PROJECTOR? Asked by Gordon W. On Oct 29, 2021
No, the Lamp ID for the Benq W1720 projector is different than the one for the Benq W1700 projector. While the Benq 1700 has the Lamp ID: Benq 5J.JHN05.001, the Benq W1720 has a Lamp ID that is not listed on our website: 9H.JLC77.15E or 9H.JLC77.14E. Also, the Benq 1720 projector is not listed above in "Suitable Projectors".
Answered by MyProjectorLamps Support On Jan 05, 2022Question Answered
Is this lamp compatible with the Benq W1700M projector? Asked by Ben G. On Aug 19, 2024
Yes, the Benq W1700M projector is compatible with this lamp, Internal SKU#: MPLL11887, since it has the same "Alternative Lamp ID" or lamp part number: 5J.JHN05.001 as the Benq W1700 projector.
Answered by MyProjectorLamps Support On Aug 19, 2024Question Answered
When can I get a replacement lamp for my Benq TK700STI projector, lamp model 5JJNl05001? Asked by Ashish A. On Dec 23, 2021
Since you live in Canada, it could take 4-6 business days.
Answered by MyProjectorLamps Support On Jun 27, 2022